Biometrics, digital tech key in quest for frictionless travel experiences
While there are healthy debates to be had about biometrics, few would argue that tools like biometric face matching can...
Experiences
Wine Country vacation experiences go high-tech
The tourism industry in Sonoma County and Napa Valley is increasingly integrating technology, from AI-powered kiosks for guest services to...
Leveraging mobile tech for retail to create memorable customer experiences
Published Sep 17, 2024By: Nicole Sharon Schultz With the rise of technology, today’s customers are knowledgeable, tech-savvy and have high...
Gen Z’s Reaction to Negative Brand Experiences: The Confluence of Customer Service and Technology
The reactions and preferences of Generation Z (Gen Z) consumers are playing an increasingly pivotal role in shaping brand strategies....
Luxury E-Commerce: A Confluence of Opulence and Technology Shaping Exquisite Customer Experiences
Shirts are more than just garments; they are statements of style, personality, and sophistication. In India, where fashion is a...
