Par Technology to buy customer data provider Bridg for $27M
In-person restaurant transactions are a data blind spot. | Photo: ShutterstockPOS supplier Par Technology is acquiring Bridg, a software provider...
Customer
US cargo tech company publicly exposed its shipping systems and customer data to the web
For the past year, security researchers have been urging the global shipping industry to shore up their cyber defenses after...
The Role of Technology in Enhancing Customer Experience
Customer experience (CX) has become a defining factor for business success in today’s digital economy. With rising competition and evolving...
Metairie-based health tech company lands big customer | Innovation
Metairie-based health tech startup Docpace has landed a partnership with Access Health Louisiana, a health care provider that operates a...
SAP Business Data Cloud: Customer and Partner Updates
Despite years of technological investments, companies continue to struggle to get the most from their data. In a global survey...
How self-service technology is reinventing customer service
Published Dec 13, 2024By: Samsung for Business Today, self-service is woven into the fabric of daily life for consumers, be...
Leveraging mobile tech for retail to create memorable customer experiences
Published Sep 17, 2024By: Nicole Sharon Schultz With the rise of technology, today’s customers are knowledgeable, tech-savvy and have high...
Gen Z’s Reaction to Negative Brand Experiences: The Confluence of Customer Service and Technology
The reactions and preferences of Generation Z (Gen Z) consumers are playing an increasingly pivotal role in shaping brand strategies....
Luxury E-Commerce: A Confluence of Opulence and Technology Shaping Exquisite Customer Experiences
Shirts are more than just garments; they are statements of style, personality, and sophistication. In India, where fashion is a...
