How self-service technology is reinventing customer service
Published Dec 13, 2024By: Samsung for Business Today, self-service is woven into the fabric of daily life for consumers, be...
Customer
Leveraging mobile tech for retail to create memorable customer experiences
Published Sep 17, 2024By: Nicole Sharon Schultz With the rise of technology, today’s customers are knowledgeable, tech-savvy and have high...
Gen Z’s Reaction to Negative Brand Experiences: The Confluence of Customer Service and Technology
The reactions and preferences of Generation Z (Gen Z) consumers are playing an increasingly pivotal role in shaping brand strategies....
Luxury E-Commerce: A Confluence of Opulence and Technology Shaping Exquisite Customer Experiences
Shirts are more than just garments; they are statements of style, personality, and sophistication. In India, where fashion is a...
